Aug 2026 – Present
Botcadence
AI Engineer Intern
Multilingual AI voice-agent platform · Remote
A subscription platform where clients sync contacts from their CRM and run outbound campaigns: voice-agent calls in the customer’s own language, plus SMS and WhatsApp. The agent collects information during the call and writes it back to the CRM. I work with a US-based team across time zones.
What I built
- 01Integrated Zoho CRM, Salesforce and Pipedrive so clients can sync contacts into campaigns and have call outcomes written back to their CRM.
- 02Built post-call webhooks that send call details and AI-generated insights as JSON to any endpoint the client configures.
- 03Implemented role-based access control across the application and tested each feature end to end before release.
How a campaign moves through it
- 01Client CRMZoho · Salesforce · Pipedrive
- 02Contact syncinto campaigns
- 03Voice agent callnative language(model call)Team
- 04Write-backoutcomes to CRM
- 05Post-call webhookJSON to client endpoint